Finding Incredible Bussiness Communications
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Communication lies at the heart of any business. In fact I would even go so far as to say that without communication there can be no business. This did not mean believing they were stupid (something business people often wrongly assume about those who read their communications) but that they just knew nothing about what I was trying to get across. Believe me if it is possible to misunderstand something then people will.
You should never write as though you were having a conversation. When so much of communication is usually down to visual clues in a conversation when those visual clues are not available communication becomes much harder. This is rubbish. Writing is far more complex than this.
A little while ago I was involved in a project where we had to redevelop part of a web site. This meant that our conversations became very annoying for both of us. This continued for about two weeks. This is not an uncommon problem in business.
The real trick is to write in such a way that you communicate your message without overdoing the detail. So use few words but don’t assume that the other person knows what you are talking about. Clearly there are good reasons for such thinking and many organizations take that advice to heart and it becomes policy. Of course, on the flip side is the dirty word of secrets and many folks who are not privy to secrets feel disrespected because they are not trusted and therefore, do not give their 100% at work.
Is it true that not everyone can be trusted with information? Well, information is power and if you power-up those who cannot control their integrity levels or choose not to, then in a way giving them the information makes you an accessory to their actions. And unfortunately, they have also been a studier of human societies and civilizations for long enough to see the problematic nature of the flow of information.
But, like water it does flow, information, like living organisms want to be free. Thus, the information just like water stopped in the river by beavers, well, eventually it will find a way, it always does. Communication is about the transfer of information, and it is important for all companies, and organizations to do communication audits to insure the right information is being passed on.
There is little doubt that the business world locally, nationally and globally has been forever changed by the information age. The future of communication will show us more of the same, just as “The Road Ahead” predicted over a decade ago. But, what will these new technologies be that increase businesses communications speed of transmission and bandwidth be like? Remember it was not long ago you were chugging along on your dial-up access on your 286 IBM Clone computer and you were quite amazed at its abilities when it first came out.
Soon, we will have super small devices that operate by voice and eventually by thought. Just think what this will mean for your business endeavors. Well, think about it for a second, you can collaborate on designs. You will be able to see a miniature of whoever you are talking too, watch the body language and get a much better feel for the conversation.
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