Business N Finance

If organised properly, planning is all very well and good with an adequate marketing strategy outlined on paper, but it’s essential to remember that nothing happens unless action is taken. They say that you cannot win the lottery without buying a ticket and this essentially means that you cannot land meaningful sales and revenue unless you engage in the marketplace. Within the pharmaceutical industry, there is much more to be gained than the simple consummation of a contract and the exchange of products, as reputations must be protected, end-users and professionals educated and company position satisfied. To set up a client account takes a lot of interaction, before the objective can be satisfied and real value established. It is so important to develop and train a meaningful sales and marketing team and a pharmaceutical consulting firm has widespread and intense experience in this arena.

Senior management must ensure that all members are team players. To ensure that the ultimate marketing results are achieved, the team must be effectively managed and pharmaceutical consultants are fully positioned to do this. Visualisation is an important tool within sales and marketing and results must be quantified, with control and measurement at all levels. Day by day programs are part of an ultimate and achievable goal and when a team works together as one, good results can be anticipated.

After planning is complete, the sales force must put it into action. There is a time and a place for the planning and charting of the program, but no sales are made until executives interact in the real world. While a sales team may be composed of experienced players, there is nevertheless a lot to learn about the health care industry in particular and training is an essential part of staff handling. A poorly educated sales team may be unaware of some significant problems that they could encounter, resulting in wasted time and potential clients lost to other competitors. In most cases, pharma consulting firms fully understand how important time management is and how effective implementation is not possible in the wider scheme without strict adherence and application.

Never assume, as this inevitably leads to confusion and poor productivity. Effective implementation requires a level of awareness that comes as part of a true playing team. Celebrate the contribution of each team member and make sure that it is completely visible to all concerned. Once again, the overall goal is to engage and not to procrastinate. An effective sales person must be assertive, outgoing and creative.

Out in the market, a salesperson must be completely educated in all the benefits, solutions, finer details and product availability, while also being able to think quickly, reschedule and meet goals. Certain key skills must be in evidence before success may be achieved, but this can certainly be enhanced by full training, great management and team cohesiveness. Generally, pharmaceutical consulting organisations are by far best positioned to take on these critical challenges.

Alan Gillies is the Director of L2L Consulting, an elite pharmaceutical consultancy firm which specialises in Strategy Development and Implementation Excellence for prestigious multi-national organisations.

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